Submitted by Nicole Goncalves on Tue, 12/24/2013 - 13:59
Scope:
To provide analysis and resolution of all incoming calls to Medical Division, to follow up and make outgoing calls as required.
Job Requirements:
Qualifications/attributes/competencies and experience:
- Minimum Basic Ambulance Assistance certificate with current registration
- Minimum of 1 year working experience in an emergency call centre
- Fluent in Afrikaans and English
Knowledge/ Skills
Job Type:
Permanent
Company Name:
Company Location:
Contact Person:
Nicole Goncalves
Application Closing Dat and Abilities:
- Working knowledge of MS Office
- Good knowledge of geography
- Analytical ability and problem-solving skills
- Ability to keep a cool head when dealing with emergency calls
- Ability to manage time and tasks
- Positive, warm and friendly approach
- Ability to work independently, punctual, reliable and productive
- Emotionally stable and able to work under pressure
Note: All shortlisted applicants will be required to undergo various assessments to determine suitability. Furthermore, background checks including credit-worthiness, qualifications and criminal checks will be carried out.
Friday, January 31, 2014
Remuneration:
Negotiable
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